Tim Dowling: Help! We have no internet and I really do have work to do
I’ve got a date with one of the country’s worst-rated customer service departments. What could possibly go right?
I’m sitting at my computer when a link refuses to load, leaving me with a white screen. I click on several of the 37 other windows I have open. None of them loads. I go and find my wife in front of her computer.
“Are you having trouble with the internet?” I say.